Requirements
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Minimum age to ride is 13 while accompanied by parent or guardian.
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Minimum height is 5’3″ (150 cm). Riders should be comfortable with starting and stopping a bicycle.
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Helmets are provided and required to be worn for insurance purposes.
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No flip-flops, open-toed shoes, or high heels.
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No pregnant guests due to fall risk.
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The tour is not adapted for handicap.
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The tour is recommended for people in good health conditions the day of the tour.
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To ensure the safety and comfort of the tour, visibly intoxicated individuals (alcohol or other substances) are not permitted.
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We do not recommend the tour for people with heart diseases or other critical health conditions.
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We recommend a moderate level with a mountain bike (MTB practice). Even at the basic level, there might be risks of minor falls.
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Rainy/Dry seasons vary. We recommend to ask about the weather conditions before the reservation.
Cancellation policy
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Reservations require full per person advanced payment via debit/credit card.
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Payments are fully refundable if you contact us to cancel at least 24 hours prior to your reservation.
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For cancellations within 24 hours before the tour a refund will only be made for 50% of the amount paid.
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We reserve the right to cancel any tour due to extreme weather, safety issues or equipment problems. Reservations canceled by Ebicy Adventure will be fully refunded.